Thanks for sharing your feedback, Yasmeen! The skin around your eyes is a bit more sensitive so definitely be sure to gently massage the product instead of rubbing it in. You're absolutely right - if adding water helps the application process, then totally go for it. Rest assured though, our makeup remover, just like all our other products are gentle - free of any harsh chemicals, additives, or unnecessary ingredients. Please keep us posted on your thoughts on the makeup remover, we'd love to hear from you!